• At Melting Scents 365 , we aim to dispatch and deliver our products to you as quickly and efficiently as possible. We aim to ship all orders within 1-5 business days.

• Orders are despatched using either Royal Mail 48 or Royal Mail 24 (depending on your chosen method at checkout).

​

  48 Tracked - £3.50

Free on orders over £30

 

 

Returns

 

As a small business we are unable to offer free returns at this stage. However, if your product arrives faulty or broken then we will reimburse your postage costs (to a maximum of £3.50) once we've received your parcel. We will require proof of postage.

​

Please note If you return an item outside of it's original packaging then we won't be able to offer a refund.

 

If you would like to return something to us then in the first instance please email enquiries@meltingscents365.co.uk with your order number, the nature of your problem and any supporting photos. If in the unlikely event your order is missing any items then we need a photo of the products you received, the invoice and the packaging it arrived in.

Return Address: 174 Dalegarth Way, Broughton, Milton Keynes, MK10 7BR

 

We do not accept returns/refunds for:
 

* Samples as these are are samples of our larger products.

* Wax melts and candles that have been used or partially used.

* Wax melts that you don't like the scent of.